• We require at least 24 hours’ notice for appointment cancellations or rescheduling.
• Cancellations made with less than 24 hours' notice or missed appointments may incur a fee of $50.
• Repeated no-shows may result in booking restrictions.

• We accept: Cash, Major credit/debit cards & Online Payment
• Payment is due in full at the time of service.
• All prices are subject to change without prior notice.

• No refunds are given for completed services.
• If you are dissatisfied, please contact us within 3 days to discuss a resolution.
• Retail products may be returned within 7 days, unopened and unused, with a receipt.

• Please inform your therapist of any allergies, sensitivities, or medical conditions before your service.
• If you are experiencing symptoms of illness, we kindly ask that you reschedule for the safety of our staff and other clients.

• For safety reasons, toddlers and older children who are mobile or require supervision are not permitted to be in the spa.

• Due to limited space and safety considerations, we ask clients to avoid bringing extra guests unless necessary.

• We are not responsible for the loss or damage of personal items.
• Please keep valuables with you at all times.

Your contact and personal information is confidential and will only be used for spa-related communications.

We reserve the right to refuse service to anyone for inappropriate conduct, intoxication, harassment, or health concerns that may pose a risk.